Privacy Policy
Last updated: July 31, 2026
Sirley Cleaning Services ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit our website or request a quote, how we use it, and the choices available to you.
Information We Collect
When you request a free estimate through our quote form, we collect the information you provide directly, which may include:
- Full name
- Email address
- Phone number
- Service address or cleaning location
- Details about your home and the cleaning service requested (bedrooms, bathrooms, square footage, frequency, and any photos or video you choose to share)
We may automatically collect technical information such as IP address, device and browser type, pages visited, referring source, and interactions with our website. This is collected through the analytics and advertising tools described below.
How We Use Your Information
- To respond to your quote request and provide an accurate estimate
- To schedule, confirm, and follow up on cleaning services
- To communicate with you by phone, text message, or email about your request or existing service
- To improve our website and understand which pages and ads are effective
- To measure the performance of our advertising campaigns
We do not sell your personal information to third parties.
Cookies & Analytics Tools
Our website uses the following third-party tools, which may place cookies or similar technologies on your device:
- Google Analytics (GA4) — helps us understand how visitors use our site.
- Google Ads — helps us measure the performance of our advertising campaigns and understand which ads led to a quote request.
- Meta Pixel — helps us measure advertising performance and understand actions taken after visitors view or click our Facebook and Instagram ads.
These tools may collect information such as your IP address, browser type, device type, and browsing behavior on our site. You can control or disable cookies through your browser settings, though this may affect how the site functions. You can also opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on, manage ad personalization through Google Ad Settings, and manage Meta ad preferences through Facebook Ad Preferences. For more information about how Google uses information collected from websites and apps, please review Google's privacy and data-use information.
How We Share Information
We may share information with:
- Our own staff and cleaning team, as needed to schedule and perform requested services
- Service providers who help us operate our website, scheduling, and communications (for example, our website host and form provider)
- Google, for analytics and advertising measurement purposes, as described above
- Authorities, if required by law
Text Messages
If you provide your mobile number and request contact by text message, we may send messages related to your quote, appointment, service updates, and customer support. Message and data rates may apply. Message frequency varies. You may opt out at any time by replying STOP. Reply HELP for assistance.
Consent to receive text messages is not a condition of purchasing our services.
Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, or disclosure. However, no website, email system, or electronic transmission can be guaranteed to be completely secure.
Data Retention
We retain your information for as long as needed to respond to your request, provide services, and comply with our legal and business record-keeping needs. If you would like your information removed, contact us using the details below.
Your Choices
- You may request that we review, update, correct, or delete personal information associated with your inquiry, subject to applicable legal and record-keeping requirements.
- You can opt out of promotional text messages or emails at any time by replying "STOP" or contacting us directly.
- You can manage cookie and ad-personalization preferences through your browser and Google account settings, as described above.
Children's Privacy
Our services and website are intended for adults seeking residential cleaning services. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, contact us:
- Phone / Text: (774) 204-1107
- Email: sirleycleaningservices@gmail.com